Indra Lim – Good quality
18 Dec 2020
Madeline Loh – Great customer service
14 Dec 2020
Shang Jocelyn – Excellent customer service
dorothybok – Service is superb with very responsive…
Siti Kamariah – I have been ordering this adult diapers…
Margaret Ang – Service excellent
Service excellent. Staffs are very friendly and patience especially Annie and Sherline . I would sincerely like to thanks them both who are really very helpful and understanding when i order the goods and called them the next day to stop delivering the goods cause my mom was admitted. They were really very nice and they told me its ok and can wait till my mom is discharged. They even wish my mom speedy recovery and yup i give their service a big thumb up. Will recommend more friends to them if they needs to buy adult diapers, glycerna milk etc …
Eddie Tan – BW generation has been trust wirthy
28 Nov 2020
BW generation has been a reliable company, delivery alway on schedule and on time. There was once had some problem with the diapers they took immediate action and have it replace the next day! Service wise they are number One!
Jennifer Chua – Excellent service and product…
22 Nov 2020
Excellent service and very friendly staff. I bought the BW ultra diapers, it works very well. Very absorbent and comfortable.
Noelle Wu – Delivery is very fast and products are…
Chong Mui Yin – Adult diapers pull up is reasonable…
Nov 18, 2020
Adult diapers pull up is reasonable price and good.
Susan Lim – The material used for the premium BW…
18 Nov 2020
The material used for the premium BW adult diapers is really good since it is breathable.
Flo Ang/ Annie Lim– Good service
Nov 6, 2020
Good service. Prompt reply and confirmation via whatsapp
Bought few times from BW…gd product
Caroline C Koh– Happy Encounter
I decided to order a carton of BW Insert Pads after having tried a sample some time back. I find the design of the pads practical and functional. I encountered a couple of minor hiccups while placing my order online but the representative from BW, Ms Sherline, was most helpful and pleasant. She helped to ensure my order went through smoothly and was always attentive. Thank you !
Excellent service. I was contacted about the delivery time almost immediately after I placed my order online. The delivery was executed promptly and fast.
Good price and prompt delivery
Sep 24, 2020
Fast and prompt delivery. Repeated customer here. Website is also very user friendly to place order. Thank you once again.
Very prompt delivery. V satisfied and awesome response. Got a great discount and loyalty coupon too. Product is very good quality. Value for money.
The online experience is satisfactory and above average. The delivery process can be improved. Contactless delivery is good but not on a rainy day.
Delivery address is to a landed house and it was after a rain. The delivery guy just left the boxes outside the grill gate on the wet road flooring. I had to ask him to pass the boxes to me before leaving. But the box is also not light so I had to take care of my back and arms. No strong man in this household, mainly women.
May I suggest that the next delivery to be improved, and the delivery guy help to bring in the boxes to the porch area of the house? thanks.
User friendly apps and delivery prompt and on schedule
Great customer service
Aug 8, 2020
Special thanks to Annie and Sherline, who always assisted me in ordering the diaper for Mr Peter.
Aug 3, 2020
Ordering and shipping process are ok. I could change my delivery time and the admin lady informed me when delivery is delayed. But the masks are sub-standard compared to another brand that is also produced locally. The sides of the masks are not cut and trimmed properly, with small pieces sticking out which will cut the face at the sides.
Delivery was fast after order was confirmed. Price was pretty competitive with other online stores out there.
I have been buying over the last years from BW Generation. Their service is excellent and accommodative.
Good courteous service.
Very fast delivery and great products.. Thks
Jul 18, 2020
Great service and prompt delivery!
Sherline has been of great help and made my purchase a really smooth one. Take care! =)
Excellent service, fast delivery and prompt assistance. Many thanks to BW Generation and staff who are working tirelessly during the current challenging time. Stay safe!
Good and seamless experience! Ordered Assure surgical mask on Wed and got it delivered on Friday! Thank you!
I have gotten my bottles of hand sanitizers within 3 days as per promised by them. Keep to their deadline..
I contact BW generation to purchase Surgical Mask for my company. Prompt reply and updates from BW generation for their product queries . Really a big thanks to Mr Alex for his supply of mask during this period to keep my colleagues and I safe. A good supplier with superior morale .
The staffs are friendly and responsible. They follow-up my order promptly after surgical face mask restock! Besides, they also take initiative to check if I need any hand sanitiser which is out of stock everywhere! Really appreciate it! Thanks to Alex, Annie and BW generation team!
Very reliable company that delivers what we ordered on time. Very grateful that they are very responsive on WhatsApp and replies to all my questions. Keep up the good work 👍👍👍👍
Good Service! Surgery mask and hand wash sanitizer are in the good condition and quality also very good. Price are reasonable.
Great service! Fast delivery and prompt replies. It is wonderful that BW Generation and staff are working hard to fulfil orders as quickly as possible during current times. Keep it up!
Bought a wheelchair ramp through Lazada. Seller was proactive to give me a call to double check on the item, including the dimensions. Delivery was fast. Thanks again.
Bw generation has excellent service and is very customer centred and cares for her customers greatly. I am very grateful to them and would recommend that people can approach them to buy masks if they need.
Hi, my name is Lin Kasrin, I am a BW Generation Prority Member.
I have been using BW Generation Products since Feb 2014 more than 5 years. BW Generation products and service are excellent. It has bee great being a Priority Member.
When I need to buy Care Giver items, I have no stress and worries about looking for promotions and specials because this membership already provides the discounts. I am so pleased to join this Prority Membership because I purchase items regularly.
This is so convenient and stress free for me since I am already so busy being a caregiver.
You can also save money conveniently, while providing the best care for your loved ones, I encourage you to join as BW Generation Priority Membership.
I am Siti Kamariah. I have been a BW Generation customer since 2014.
Before that I was searching all over Singapore for diapers for my father.
It took quite some time for him to get used to the diapers but after using this BW generation diapers I found that this is the most suitable for my father.
I have been contacting their customer service staff Annie and she has been giving me advice all these years.
I’m also a gold priority member which was introduced to me last year. I hope everyone will use BW Generation diapers.